Picking up your order at an event? Use discount code "eventpickup" to get free shipping

Shipping Policy

Turnaround

All orders are typically shipped within 48 hours Monday – Friday. If we expect a delay in the shipment of your order, we will contact you via email with details.

 Carriers

 We use the following carriers to deliver our orders:

USPS

FedEx

 Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

 Shipping Rates

 The rate charged for shipping your order is based on the weight and size of your products, and your location.

 Back Orders

 If an item goes on back order we will ship you the part of your order that is in stock. When the back ordered item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Drop Shipments

Some items we carry are shipped directly from the manufacturer. If your order includes both in-stock items and drop shipped items, you will receive two different packages.

Event Pick-Up

To save money on shipping, we offer event pick-up options for most events we attend. Check out our "Where We're At" page to see where event pick-up is available. If you plan to pick your order up at an event, be sure to apply discount code "eventpickup" at checkout so that you are not charged a shipping fee. You may also choose to pay at time of pick up by choosing COD (Cash on Delivery) as you payment option. Exact cash, check or money order excepted.